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Both parties, i.e., the renter and the rental company, by agreeing to these General Terms and Conditions for Vehicle Rental of California Campers (hereinafter referred to as the vehicle), commit to respecting them to mutual satisfaction. The renter undertakes to handle the vehicle responsibly during the rental period and not to intentionally damage or expose it to dangers.
The vehicle can be rented and driven by a person who holds a valid Category B driver’s license and is not a novice driver, meaning that at least two years have passed since obtaining the Category B driver’s license. To draft a rental agreement and make a reservation, the renter must provide a copy of a valid driver’s license and a copy of a valid passport or identity card, as well as a list of passengers and the travel destination.
The renter agrees to adhere to the route or destination specified in the rental agreement. The route or destination may be exceptionally changed during the rental period if the renter immediately informs the rental company of the change and the rental company agrees to the change.
The vehicle may only be operated by persons listed as drivers in the rental agreement. There can be one or more drivers.
The renter agrees not to use the vehicle for activities prohibited by law.
The use of the vehicle is prohibited for:
The renter must comply with traffic regulations, as failure to do so can cause additional issues with the insurance company, which will solely burden the renter in case of an accident, even in the future. The rental company has the right to claim from the renter any fines or costs of traffic accidents and insurance claims caused by the renter during the rental period. Fines and costs may also arise after the rental period; hence the rental company has the right to claim from the renter up to 3 years after the rental period.
Any fines for traffic violations are solely the renter’s responsibility (even if the fine arrives by mail after the vehicle has been returned to the rental company).
Drivers commit not to drive under the influence of substances that impair psychomotor abilities (medications, drugs, etc.).
By signing the contract, the driver confirms the accuracy of their data.
The vehicle can travel to all European countries except those in a state of war or where travel is undesirable for other reasons.
The renter agrees to abide by the rules of permitted overnight stays or camping outside campsites in each country they travel to. The renter is responsible for all fees, fines, and possible fees related to improper or unauthorized parking or camping. In case of vehicle seizure by authorities, the renter must reimburse the rental company for all related costs and compensate for any loss of income if such an intervention causes a delay in returning the vehicle to the rental company.
Upon booking a reservation, the renter is informed of the General Terms and Conditions for Renting California Campers Vehicles, which means they have read, understood, and agreed to these terms. Once the renter receives a confirmed reservation from the rental company, everything stated in these terms becomes a legal obligation for both the rental company and the renter.
Upon confirmation of the vehicle reservation, the renter pays a 50% deposit of the total rental amount. A reservation is considered confirmed when the signed contract is returned and the deposit is paid. If the rental company does not receive the payment and the signed contract as mentioned above, the offer expires and is void.
The remaining rental amount (the second half of the total rental amount) must be paid no later than 30 days before departure; otherwise, the vehicle reservation is considered canceled.
For reservations made less than 30 days before the start of the rental, the entire rental amount must be paid within three working days.
If amounts are not paid on time, the rental company will notify the renter twice about the outstanding obligations. If the renter does not respond or fulfill the obligations, the vehicle reservation is considered canceled. The rental company will then proceed with canceling the vehicle reservation.
The rental price is calculated according to the price list attached to these General Terms and Conditions. The price varies depending on the vehicle and the term.
Rental price = (number of days x daily rate) + fixed costs + additional equipment and/or services
Additional equipment and/or services are charged and included in the rental price only if selected.
THE PRICE INCLUDES
THE RENTAL PRICE DOES NOT INCLUDE
The renter must pay the deposit no later than on the day of vehicle pick-up. The deposit amount depends on the selected vehicle. The deposit is calculated according to the valid price list, which is an integral part of these General Terms and Conditions. The deposit covers potential costs that may arise during the rental period, such as:
The vehicle is picked up from Monday to Friday between 3:00 PM and 5:00 PM or by agreement at Vrhovci, cesta IX 7, 1000 Ljubljana, or by agreement. For weekend rentals, the vehicle is picked up on Friday at 3:00 PM. If the vehicle is picked up at the renter’s home, the pick-up time may be delayed. The first and last rental days are counted as one day. If the previous renter does not return the vehicle on time, the rental company will compensate the next renter for a proportional share of the rent until the vehicle is available or arrange for a term extension if possible.
The vehicle is picked up clean, with a full fuel tank (in the case of pick-up at the renter’s home, the start of the journey from the rental company’s address, Vrhovci, cesta IX 7, 1000 Ljubljana, is considered a full tank). Depending on the vehicle type, the vehicle is also picked up with a full gas cylinder, an empty clean water tank, an empty wastewater tank, and an empty and clean WC cassette.
Upon pick-up, the entire vehicle (equipment, mechanics, body, engine, etc.) is inspected, and the operation of devices in the vehicle is checked. A pick-up list, which is an integral part of the rental agreement, is prepared, and these General Terms and Conditions are also part of the rental agreement.
By signing the contract, the renter confirms receipt of the vehicle registration, certificate of conformity, green card, insurance policies with assistance, EU accident report, usage instructions, and these General Terms and Conditions. All deficiencies, missing equipment, and any damages are documented in the pick-up list, which is part of the rental agreement.
For safety and easier tracking in case of theft, the vehicle is equipped with a GPS locator.
The vehicle return takes place on the last rental day between 10:00 AM and 11:00 AM. Different arrangements must be stated in the rental agreement. Extended return times are charged according to the valid price list.
Extending the rental period is not possible without prior agreement (recorded in the handover list or subsequently by email or SMS). In case of a late return, the renter agrees to pay a late fee according to the valid price list.
The renter returns the vehicle in the following condition:
Failure to comply with the above items will result in charges deducted from the deposit according to the valid price list:
Upon return, the condition of the vehicle and the operation of all devices are assessed using the handover list. Any identified deficiencies and damages are recorded in the pick-up list. The renter is responsible for all deficiencies and damages not identified during pick-up.
In case of force majeure (delay in returning the vehicle), the renter must inform the rental company of the reason for the delay and the expected return time by phone.
The client who rented the vehicle has the right to cancel the reservation in writing.
The rental company has the right to cancel the vehicle reservation in writing if the renter fails to fulfill their obligations.
For vehicle reservation cancellation by the renter, cancellation fees of €50.00 are charged, and a part of the deposit is retained:
15% of the total rental value in case of cancellation more than 45 days before the departure date
50% of the total rental value in case of cancellation from 44 days to 30 days before the scheduled departure
90% of the total rental value in case of cancellation 30 days or less before the departure date
A renter unable to participate in the trip can transfer their reservation to another person.
Failure to pick up the vehicle on the agreed day constitutes an irrevocable withdrawal of the renter from the rental, giving the rental company the right to retain the entire paid rental amount. In case of early termination of the rental at the renter’s request, the rental company has the right to retain the entire paid rental amount.
If on the day of vehicle pick-up, all obligations for vehicle pick-up are not fulfilled, i.e., the full amount paid, the deposit placed, and the rental agreement signed, the handover will not be performed. The handover can be postponed until all obligations are fulfilled, but only within the agreed rental term and not on the last rental day designated for vehicle return. In case of delayed handover due to the renter’s unfulfilled obligations, the rental company is not obligated to refund any amount. If the renter does not fulfill all obligations within the agreed term, it is considered that the vehicle was not picked up.
For any changes to an already confirmed reservation, the rental company charges the renter €50 in administrative fees. In no case mentioned in this paragraph is the rental company liable for damages.
If the renter terminates the trip earlier than specified in the contract, the rental company is not obligated to refund the amount for the remaining rental days.
The parties agree that the rental company may immediately repossess the vehicle if the renter breaches any contract terms. The renter waives any claims arising from this.
In the event of force majeure or an event that prevents the rental of the vehicle and is beyond the rental company’s control, such as earthquakes, floods, government bans, epidemics, and other natural disasters, the rental company and the renter will agree on another rental term or refund the already paid rental amount without interest.
In case of a damaged or non-drivable vehicle due to an accident or breakdown of the previous renter, the rental company can provide an equivalent vehicle (model, brand, equipment) or a higher standard vehicle without additional charges or agree on another rental term or refund the paid amount.
In case of force majeure or an event beyond the rental company’s control while the vehicle is on the road, the rental company bears no responsibility (e.g., engine, chassis, and living area failures if the vehicle is regularly serviced). The renter must behave responsibly.
The vehicle is compulsorily and comprehensively insured. In the event of an accident covered by our insurance policy, the renter covers the loss of bonus and franchise.
If the driver (renter) is found to be intoxicated or grossly negligent in an accident, comprehensive insurance is void, and all costs not covered by the insurance company are borne entirely by the renter (repair, loss of income, bonus, etc., suffered by the rental company).
In the event of any accident (traffic accident, theft, burglary, etc.), the renter must report any damage to the police (competent for the country where the accident occurred) and commit to cooperating with California Campers, Gorazd Kunej s.p. in the investigation; otherwise, the insurance company will not cover the costs or recognize comprehensive insurance. The European accident report form must be completed, and the rental company must be notified. The renter undertakes to do so immediately, even if the damage is minor, and will be responsible for all consequences and any damage suffered by the rental company if they fail to act as stated. Upon returning the damaged vehicle, the renter must complete an accident report. The renter must provide all appropriate documentation and attach photos clearly showing the vehicle’s damage. The police report must include the names and details of all parties involved in the accident, the green card number, and all vehicles involved in the traffic accident.
If the renter does not report damage from a collision or any other damage to the vehicle and the insurance company refuses to cover the damage, the rental company is not obligated to provide a replacement vehicle. The renter waives any claims in such cases.
The renter covers all costs in the following cases:
The renter is fully responsible in the following cases:
The rental company ensures that the vehicle is technically faultless, without any defects that could cause an accident. The rental company is not responsible for items left or forgotten in the vehicle. In no case does California Campers, Gorazd Kunej s.p. assume any liability for damages related to this paragraph.
The renter must handle the vehicle as a careful and conscientious owner. The vehicle can only be operated by the renter listed in the contract. Traffic regulations must be observed. The renter agrees to cover all potential costs or fines forwarded by authorities to the rental company as the vehicle owner. The renter is liable for any damage caused by their fault within the franchise and loss of bonus under comprehensive insurance and must compensate for the loss of bonus. For damage caused by an unauthorized driver or exceeding the load, the renter is fully responsible. If the insurance company refuses to pay for any reason, the renter must also cover the damage. The renter is also responsible for damage not resulting from a traffic accident. They must carry the vehicle’s documents and keys with them when leaving the vehicle, as this is a condition for the insurance payout in case of theft. Violating this obligation makes the renter liable under general rules of liability. All vehicles are equipped with all necessary documents, and the renter is fully responsible for them.
In case of a vehicle breakdown during the rental period (on the trip), the renter should, after prior agreement with the rental company, repair the breakdown at the nearest authorized service center.
If the breakdown was not caused by the renter’s fault, the renter must present the original invoice made out to the vehicle owner upon returning the vehicle. Only in this case will the rental company reimburse the renter for the incurred costs.
If it is found upon vehicle return that any part of the vehicle or equipment was replaced or lost, the rental company will charge compensation amounting to three times the market price.
The renter has no right to request a replacement vehicle or reimbursement for transport or other costs incurred during the rental due to a breakdown or traffic accident.
The renter agrees to report any damage to the vehicle in any accident or event (especially in a traffic accident, vehicle burglary, vehicle damage in a parking lot) to the police in the country where the accident occurred and immediately inform the rental company by phone at 041 345 789, Mr. Gorazd Kunej or 030 915 431, Ms. Urška Adamič.
The renter agrees to adhere to the route or destination specified in the rental agreement. Exceptionally, the destination may change if the renter timely informs the rental company of the change, and the rental company agrees to it.
The vehicle renter must complete a European accident report form, signed by the other party involved in the traffic accident. If possible, the renter should also attach photos of the accident scene.
A police report must be made.
The rental company is not obligated to provide a replacement vehicle or cover any costs incurred by the renter due to a breakdown or accident. The rental company has insurance assistance for breakdowns and accidents. The renter must comply with the general conditions of insurance assistance. The rental company has no additional obligations or responsibilities for vehicle breakdowns.
By signing the contract, the renter waives any claims not covered by the mentioned assistance. The rental company will make every effort to help the renter in case of a serious breakdown or vehicle theft.
If damage to the vehicle occurs due to the driver’s fault, resulting in a rental interruption, the entire deposit and the rental amount are retained.
All vehicles are equipped according to the law, with winter-summer tires and chains for the driving wheels (in accordance with the Road Traffic Safety Act). The renter must check before departure if any foreign country they will travel to requires more equipment than the regulations in Slovenia. The renter is responsible for any damage or violations. The renter is also responsible for any damage to the vehicle caused by “frost.” When there is water in any tank, the temperature in it must not drop below 5°C, otherwise damage may occur, which the renter must cover (mandatory heating or draining water from the tanks).
The renter should read and follow all attached instructions from the rental company, general conditions, instructions from safety authorities, service providers, etc., otherwise, they are responsible for the damage.
The renter agrees to use the vehicle exclusively for tourism purposes.
Smoking is prohibited in the vehicle. A penalty of €500.00 is charged for smoking.
Pets are not allowed in the vehicle. In case of pets being in the vehicle and any damage caused by pets, a penalty equal to the total deposit is charged.
For overnight stays in the vehicle, the use of bedding is mandatory. The rental company provides waterproof mattress covers for free. The renter must place a bed sheet over the waterproof cover, which they can provide themselves or rent from the rental company according to the valid price list, which is part of these General Terms and Conditions. If bed sheets are not used, a penalty of €300.00 is charged.
By signing the rental agreement, the renter acknowledges these general rental terms and conditions, which are attached and integral to the contract.
The rental company declares that all personal data obtained from the renter and/or their companions will be carefully stored and used exclusively for the purposes of concluding and performing the rental agreement. Renter’s data may be provided to third parties only for the purposes of resolving:
The contracting parties agree to try to resolve any disagreements and disputes arising from this contract by mutual agreement.
The parties agree that disputes arising from this contract will be resolved based on the provisions of the Contract and these General Terms and Conditions, and where the Contract or General Terms and Conditions do not regulate the matter, the legislation of the Republic of Slovenia applies. If the parties cannot resolve the dispute by mutual agreement, the District Court in Ljubljana has jurisdiction in case of non-compliance with contractual clauses or other disputes.